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Outage in UiPath

Degraded performance impacting Orchestrator and Document Understanding in Europe

Resolved Minor
June 10, 2026 - Started about 5 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

UiPath experienced degraded performance affecting Orchestrator workflows, Document Understanding validation, and Agents jobs in the Europe region for 1.3 hours. Users encountered slow validation tasks through Document Understanding APIs, delayed or missing exceptions in the Build page, and Agents jobs stuck in pending status. The issue was identified and resolved with a fix, and the service team continued monitoring to ensure stability.

We are investigating reports of degraded performance impacting Orchestrator workflows and Document Understanding validation experiences in Europe. Impact: Users may experience degraded performance for validation tasks started through Document Understanding APIs. Exceptions for review may also be delayed or may not appear in the Build page.
Components affected
UiPath Document-Understanding

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Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 06/10/2026 05:05PM

A fix has been applied, and the issue impacting Orchestrator workflows, Document Understanding validation experiences, and Agents jobs in Europe has been resolved.

Impact: Users may have experienced degraded performance for validation tasks started through Document Understanding APIs, delays or missing exceptions for review in the Build page, and Agents jobs stuck in a pending state.

We are continuing to monitor service health to ensure stability.

IDENTIFIED about 5 hours ago - at 06/10/2026 04:40PM

We have identified degraded performance impacting Orchestrator workflows, Document Understanding validation experiences, and Agents jobs in Europe.

Impact: Users may experience degraded performance for validation tasks started through Document Understanding APIs. Exceptions for review may also be delayed or may not appear in the Build page. Users may also see Agents jobs stuck in a pending state.

Our teams are working on mitigating the issue and assessing the broader service impact, as additional services may be affected. We will share more details as mitigation progresses.

INVESTIGATING about 5 hours ago - at 06/10/2026 04:20PM

We are continuing to investigate degraded performance impacting Orchestrator workflows, Document Understanding validation experiences, and Agents jobs in Europe.

Impact: Users may experience degraded performance for validation tasks started through Document Understanding APIs. Exceptions for review may also be delayed or may not appear in the Build page. Users may also see Agents jobs stuck in a pending state.

INVESTIGATING about 5 hours ago - at 06/10/2026 04:18PM

We are continuing to investigate this issue.

INVESTIGATING about 5 hours ago - at 06/10/2026 03:59PM

We are continuing to investigate degraded performance impacting Orchestrator workflows and Document Understanding validation experiences in Europe.

Our teams are also assessing the broader service impact, as additional services may be affected. We will share more details as the investigation and rollback progress.

INVESTIGATING about 5 hours ago - at 06/10/2026 03:51PM

We are investigating reports of degraded performance impacting Orchestrator workflows and Document Understanding validation experiences in Europe.

Impact: Users may experience degraded performance for validation tasks started through Document Understanding APIs. Exceptions for review may also be delayed or may not appear in the Build page.

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