Outage in UiPath
Orchestrator: API trigger jobs are ignoring settings, configured under Execution Target(account, machine, hostname)
Resolved MinorIncident Report
Summary AI Generated
UiPath Orchestrator experienced an 8.2-hour incident where API trigger jobs ignored configured Execution Target settings (account, machine, and hostname), affecting customers across all regions including the US, EU, UK, India, UAE, Canada, Australia, Japan, and Switzerland. The root cause was identified in the US, a fix was developed and rolled out region by region starting with the US and Japan, and fully deployed globally by 10:05 UTC. The incident was resolved at 10:33 UTC on July 3, 2026.
We have identified the issue and currently working on a fix.
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 07/03/2026 10:33AM
This incident has been resolved.
MONITORING
15 days ago - at 07/03/2026 10:05AM
Fix is now live in all regions. Early metrics from monitoring look stable. We'll keep a close eye on everything for the next 30 minutes before declaring full resolution.
IDENTIFIED
15 days ago - at 07/03/2026 09:54AM
The fix has now been successfully deployed to the UK. As a result, the following regions are now operational: UK, India, UAE, Canada, EU, Australia, Japan, US and Switzerland
IDENTIFIED
15 days ago - at 07/03/2026 08:44AM
Services have been restored to operational status in India, UAE, Canada, EU, Australia, Japan, US, Switzerland. Validation for the remaining regions (UK, Singapore) is underway.
IDENTIFIED
15 days ago - at 07/03/2026 08:27AM
Services have been restored to operational status in the EU, Australia, Japan, US and Switzerland. Validation for the remaining regions is underway.
IDENTIFIED
15 days ago - at 07/03/2026 07:22AM
Deployment and validation for the remaining regions are underway. We will share further updates as soon as they become available.
IDENTIFIED
15 days ago - at 07/03/2026 06:11AM
The fix is live and working as expected in the US and Japan. We've started deploying it to the remaining affected regions.
IDENTIFIED
15 days ago - at 07/03/2026 05:09AM
The fix is now live in the US and Japan, and we are monitoring stability in those regions. Concurrently, the team is focused on mitigating the issue across all remaining environments.
IDENTIFIED
15 days ago - at 07/03/2026 03:47AM
We are continuing to work on a fix for this issue.
IDENTIFIED
15 days ago - at 07/03/2026 03:28AM
We have identified the cause of the degraded performance impacting Orchestrator's 'configured execution settings for API trigger job ignored' in US and we are working on mitigation.
Impact: customers might see configured execution settings for API trigger job ignored in orchestrator.
INVESTIGATING
15 days ago - at 07/03/2026 02:24AM
We have identified the issue and currently working on a fix.
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