Outage in UiPath
[Multiple Regions] Agents - Degraded performance for LLM Calls
Resolved MinorIncident Report
Summary AI Generated
UiPath Agents experienced degraded LLM call performance across the US and EU regions, causing errors for affected users. A mitigation was applied within approximately 15 minutes of the initial report, after which performance gradually recovered. The incident lasted roughly 1.6 hours and was fully resolved with Agents returning to expected performance levels.
We are investigating reports of degraded performance impacting LLM Calls for Agents in the US and EU regions.
Impact: Users may experience errors from LLM calls by Agents.
Our teams are working to identify the cause and will share more details as the investigation progresses.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 07/08/2026 06:56PM
The issue has been resolved and Agents performance has returned to expected levels after degraded performance impacted LLM Calls in US and Europe.
Impact: No ongoing user impact.
MONITORING
9 days ago - at 07/08/2026 05:41PM
Mitigation has been applied and performance is improving for LLM Calls in Agents across the US and EU regions.
Impact: Users may still experience failed LLM calls, but this should continue to improve.
We are monitoring closely to ensure stability.
INVESTIGATING
9 days ago - at 07/08/2026 05:26PM
We are investigating reports of degraded performance impacting LLM Calls for Agents in the US and EU regions.
Impact: Users may experience errors from LLM calls by Agents.
Our teams are working to identify the cause and will share more details as the investigation progresses.
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