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Outage in UiPath

Orchestrator logs from robot jobs are visible with a delay in the US and Delayed US regions

Resolved Minor
July 21, 2026 - Started 1 day ago - Lasted about 14 hours
Official incident page

Incident Report

Summary AI Generated

UiPath Orchestrator experienced a 14-hour incident where robot job logs were delayed or missing for users in the US and Delayed US regions. Multiple mitigation attempts were required before a resolution was reached, with the Delayed US region showing gradual improvements over several hours before full stabilization. Services were fully restored on July 22, 2026, at approximately 4:17 AM UTC.

We are investigating reports of missing robot logs in the US region. Our teams are working to identify the cause and will share more details as the investigation progresses.

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Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 07/22/2026 04:17AM

Our mitigation efforts are completed and impacted services are fully stable now. We will post a detailed summary of incident soon for this incident.

IDENTIFIED about 16 hours ago - at 07/22/2026 04:15AM

We are continuing mitigation activities and the impacted regions are showing improvements.

IDENTIFIED about 17 hours ago - at 07/22/2026 03:58AM

We are continuing mitigation activities, the delayed US region is showing improvements.

IDENTIFIED about 18 hours ago - at 07/22/2026 02:41AM

We are continuing mitigation activities, the delayed US region is showing improvements.

IDENTIFIED about 19 hours ago - at 07/22/2026 01:38AM

We are continuing mitigation activities, the delayed US region is showing improvements.

IDENTIFIED about 20 hours ago - at 07/22/2026 12:25AM

We are continuing mitigation activities, the delayed US region is showing improvements.

IDENTIFIED about 21 hours ago - at 07/21/2026 11:14PM

We are continuing mitigation activities, the delayed US region is showing improvements.

IDENTIFIED about 23 hours ago - at 07/21/2026 09:55PM

We are continuing mitigation activities, the delayed US region is showing improvements.

IDENTIFIED about 24 hours ago - at 07/21/2026 08:54PM

We are continuing mitigation activities, the delayed US region is showing improvements.

IDENTIFIED 1 day ago - at 07/21/2026 07:38PM

We are continuing mitigation activities, the delayed US region is showing improvements.

IDENTIFIED 1 day ago - at 07/21/2026 06:35PM

We have identified impact in the US Delayed environment as well, and are continuing mitigation activities.

IDENTIFIED 1 day ago - at 07/21/2026 06:24PM

We have identified and applied new mitigation and recovery is estimated to take several more hours.

IDENTIFIED 1 day ago - at 07/21/2026 06:12PM

We have identified and applied new mitigation and recovery is estimated to take several more hours.

IDENTIFIED 1 day ago - at 07/21/2026 05:05PM

We have identified and applied new mitigation and recovery is estimated to take several more hours.

INVESTIGATING 1 day ago - at 07/21/2026 04:07PM

We are still investigating the reports of delayed ingestion of robot logs.
Our teams are working to identify the cause and will share more details as the investigation progresses.

MONITORING 1 day ago - at 07/21/2026 03:00PM

Mitigation has been applied. We are monitoring closely to ensure stability.

INVESTIGATING 1 day ago - at 07/21/2026 02:37PM

We are investigating reports of missing robot logs in the US region.

Our teams are working to identify the cause and will share more details as the investigation progresses.

INVESTIGATING 1 day ago - at 07/21/2026 02:18PM

We are investigating reports of missing robot logs in the US region. Our teams are working to identify the cause and will share more details as the investigation progresses.

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