Outage in UiPath
US - Agents - Some Customers May Experience Errors When Using Claude Sonnet 4.6
Resolved MajorIncident Report
Summary AI Generated
UiPath experienced a major incident lasting approximately 1.8 hours in which some customers in the US region encountered errors when using Claude Sonnet 4.6 within Agents. The engineering team investigated and mitigated the issue, followed by active monitoring to confirm stability. The incident was fully resolved within the same day.
We are investigating an issue that may affect some customers using Claude Sonnet 4.6 in Agents in the US region. Our engineering team is actively working to understand the issue and will share further updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/19/2026 04:55PM
The issue has been resolved.
MONITORING
1 day ago - at 08/19/2026 04:42PM
We have mitigated the issue. Our engineering team is actively monitoring and will share further updates as more information becomes available.
MONITORING
1 day ago - at 08/19/2026 04:40PM
We have mitigated the issue. Our engineering team is actively morning and will share further updates as more information becomes available.
INVESTIGATING
1 day ago - at 08/19/2026 04:34PM
We are investigating an issue that may affect some customers using Claude Sonnet 4.6 in Agents in the US region. Our engineering team is actively working to understand the issue and will share further updates as more information becomes available.
INVESTIGATING
1 day ago - at 08/19/2026 03:08PM
We are investigating an issue that may affect some customers using Claude Sonnet 4.6 in Agents in the US region. Our engineering team is actively working to understand the issue and will share further updates as more information becomes available.
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