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Outage in UiPath

Insights Portal Unavailable in UAE Region

Resolved Major
October 01, 2026 - Started about 10 hours ago - Lasted 39 minutes
Official incident page

Incident Report

Summary AI Generated

The UiPath Insights portal was unavailable in the UAE region for approximately 39 minutes, leaving users unable to access the portal or experiencing failed page loads. The team identified a mitigation path and performed a rollback to restore service. The portal was confirmed fully operational following the rollback, with key functionality validated before the incident was closed.

We are currently investigating an outage affecting the Insights portal in the UAE region. Users in this region may be unable to access the portal or may experience failed page loads. Our team is actively working to identify the cause and restore service. We will provide another update as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 10/02/2026 12:51AM

The Insights portal in the UAE region is now operating normally following the rollback.
We have validated key portal functionality and confirmed the service remains healthy. This incident is now resolved.

MONITORING about 10 hours ago - at 10/02/2026 12:41AM

The Insights portal in the UAE region is now loading successfully following our rollback.
We are continuing to monitor the service to confirm stability and will provide a final update once we are confident the issue is fully resolved.

IDENTIFIED about 10 hours ago - at 10/02/2026 12:36AM

We have identified a mitigation path and are beginning a rollback in the UAE region.
Users may continue to experience intermittent access issues with the Insights portal while this work is underway. We will provide another update once the rollback is complete.

INVESTIGATING about 10 hours ago - at 10/02/2026 12:13AM

We are currently investigating an outage affecting the Insights portal in the UAE region. Users in this region may be unable to access the portal or may experience failed page loads.
Our team is actively working to identify the cause and restore service. We will provide another update as soon as we have more information.

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