An expired SSL certificate caused a ~1.3-hour outage affecting multiple UiPath Cloud ML-dependent services across several regions, including Document Understanding, Computer Vision, Semantic Proxy, Autopilot for Developers, and IXP. Users were unable to access these services during the disruption. The issue was resolved by renewing the certificate, and automated alerts have been put in place to detect future certificate expiries before they cause similar outages.
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This incident has been resolved following the renewal of the expired SSL certificate that affected several ML-dependent services, including IXP, Document Understanding, Computer Vision, Semantic Proxy and Autopilot for Developers. Service recovery has progressed across the affected regions, and automated alerts have been configured to help detect certificate expiry in advance and prevent similar disruptions in the future.
Thank you for your patience and understanding.
A fix has been implemented and we are monitoring the results.
A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.
We are continuing to investigate this issue.
We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.
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