Outage in UKCloud

Incident - UKCloud or Openstack - Assured

Resolved Minor
November 02, 2022 - Started about 3 years ago - Lasted 8 days
Official incident page

Incident Report

We are aware of a problem in Region 6 Zone 21. We are aware of an incident where customers may not be able to deploy volumes. This incident is under investigation and updates will be provided when available. If you believe your service has been affected, please contact Cloud Support.
Components affected
UKCloud Region 6 - Zone 21

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 11/10/2022 09:14AM

Following on from the emergency maintenance performed this morning, this incident has been resolved.

MONITORING about 3 years ago - at 11/09/2022 12:31PM

Following vendor recommendations, UKCloud will be performing emergency maintenance on OpenStack controllers within Region 6 Zone 21 on November 10 at 06:00.

During the maintenance window, customers may experience up to 2 brief interruptions to traffic as routers are failed over between controllers.

Further updates will be provided following completion of the maintenance activity.

MONITORING about 3 years ago - at 11/04/2022 04:17PM

We are continuing to monitor for any further issues.

MONITORING about 3 years ago - at 11/02/2022 03:45PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 3 years ago - at 11/02/2022 01:53PM

We are aware of a problem in Region 6 Zone 21.

We are aware of an incident where customers may not be able to deploy volumes. This incident is under investigation and updates will be provided when available.

If you believe your service has been affected, please contact Cloud Support.

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