Outage in UKCloud

Incident - My Calls Assured & Elevated

Resolved Minor
November 22, 2022 - Started almost 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

We are aware of a problem in Assured and Elevated with mycalls. Customers will experience the inability to log new incidents This is under investigation and updates will be provided when available.
Components affected
UKCloud My Calls - Elevated UKCloud My Calls - Assured

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/22/2022 07:15PM

This incident has been resolved.

MONITORING almost 3 years ago - at 11/22/2022 03:19PM

The service has now been restored and we are monitoring the results.

INVESTIGATING almost 3 years ago - at 11/22/2022 02:52PM

We are aware of a problem in Assured and Elevated with mycalls.
Customers will experience the inability to log new incidents
This is under investigation and updates will be provided when available.

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