Outage in Ultimate AI
Ticket cleaner service degraded performance
Resolved Minor
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Outage Details
We are currently investigating an issue with our ticket cleaner service that could impact bots with the Content Cleanup feature enabled.
Components affected
Ultimate AI LiveChat.com CRM Integration Ultimate AI Sunshine Ultimate AI Public API Ultimate AI Zendesk Chat Ultimate AI Salesforce Ultimate AI Freshchat Ultimate AI Zendesk Support Automation Ultimate AI Giosg AutomationLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 10/10/2023 10:39AM
This incident has been resolved.
MONITORING
over 1 year ago - at 10/10/2023 09:59AM
A fix has been deployed and we are currently monitoring the service.
IDENTIFIED
over 1 year ago - at 10/10/2023 09:15AM
We have identified the root cause of the issue and we are working on a fix.
INVESTIGATING
over 1 year ago - at 10/10/2023 09:05AM
We are currently investigating an issue with our ticket cleaner service that could impact bots with the Content Cleanup feature enabled.
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