Umbraco Cloud / Heartcore Service Disruption - Project creation & environment addition failing in the European region

This incident has been resolved.

Hotfix has now been deployed in the European region and project creation and environment addition is working again. Creation of trials is now possible as well.

The incident is now in monitoring state and we will close the incident as resolved within the next hour.

Reach out to support@umbraco.com in case of any issues.

A fix has been rolled out to useast01 and uksouth01 regions.

We are continuing to work on a fix for the issue.

We have evaluated our fallback options and have started work on implementing a fallback provider for Umbraco Cloud Site Extension nuget packages.

Our upstream provider, myget.org is experiencing an issue which is affecting our ability to create new projects or add new environments to existing projects. See https://status.myget.org/ for more details.

We continue monitoring for updates as well as evaluating fallback options.

Website front-ends continue working.

Our upstream provider, myget.org is currently experiencing an issue which is affecting our ability to create new projects or perform deployments. See https://status.myget.org/ for more details.

Website front-ends continue working.

We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.