Outage in Umbraco Cloud

Issue with accessing the backoffice on new and renamed projects

Resolved Minor
September 11, 2024 - Started 3 months ago - Lasted 2 days
Official incident page

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Outage Details

When renaming or creating new Umbraco Cloud projects, the backoffice can't be accessed and a CloudFlare error page is reached. We are currently investigating this issue.
Components affected
Umbraco Cloud
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/13/2024 12:13PM

This incident has been resolved.

MONITORING 3 months ago - at 09/13/2024 06:08AM

We have applied policies to mitigate the issue and fix the affected projects.
We are currently monitoring the situation.

MONITORING 3 months ago - at 09/12/2024 11:11AM

The issue is currently being mitigated and monitored.

MONITORING 3 months ago - at 09/12/2024 07:31AM

A fix has been rolled out - we are monitoring the situation.

IDENTIFIED 3 months ago - at 09/12/2024 05:56AM

The issue has been identified to be on the Microsoft Azure side - we are in contact with the Microsoft team and are awaiting resolution.

INVESTIGATING 3 months ago - at 09/11/2024 01:41PM

When renaming or creating new Umbraco Cloud projects, the backoffice can't be accessed and a CloudFlare error page is reached.
We are currently investigating this issue.

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