Outage in Umbraco Cloud

Users unable to activate CI/CD flow in Umbraco Cloud Portal

Resolved Minor
September 25, 2025 - Started 4 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating an issue where customers are unable to activate the CI/CD flow in the Umbraco Cloud Portal. Affected users receive the error message: "There was a problem while trying to enable the cicd-setting for your project." Our engineering team has confirmed the issue can be reproduced and it appears to affect multiple regions (including EU West and US East). We will provide further updates as soon as more information is available.
Components affected
Umbraco Cloud Umbraco Services

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/25/2025 11:09PM

This incident has been resolved.

MONITORING 4 months ago - at 09/25/2025 10:29PM

The issue has been fixed and we are currently monitoring the systems to ensure stability.

INVESTIGATING 4 months ago - at 09/25/2025 06:14PM

We are investigating an issue where customers are unable to activate the CI/CD flow in the Umbraco Cloud Portal. Affected users receive the error message: "There was a problem while trying to enable the cicd-setting for your project."
Our engineering team has confirmed the issue can be reproduced and it appears to affect multiple regions (including EU West and US East). We will provide further updates as soon as more information is available.

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