Outage in Umbraco Cloud

Users Unable to Sign In to Umbraco ID

Resolved Major
November 18, 2025 - Started about 2 months ago - Lasted about 10 hours
Official incident page

Incident Report

The scheduled maintenance window has now closed, but we are currently investigating an unexpected issue preventing users from signing in to Umbraco ID. This affects access to services and features that rely on Umbraco ID authentication. Our team is actively working to identify the cause and restore normal login functionality as quickly as possible. Further updates will follow as we make progress.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/19/2025 07:31AM

This incident has been resolved.

MONITORING about 2 months ago - at 11/18/2025 11:31PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 11/18/2025 09:51PM

The scheduled maintenance window has now closed, but we are currently investigating an unexpected issue preventing users from signing in to Umbraco ID. This affects access to services and features that rely on Umbraco ID authentication. Our team is actively working to identify the cause and restore normal login functionality as quickly as possible. Further updates will follow as we make progress.

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