Outage in Umbraco Cloud
Increased number of hanging upgrades on Umbraco Cloud
Resolved Minor
July 29, 2026 - Started 4 days ago
- Lasted about 22 hours
Incident Report
Some customers may experience hanging upgrades on their Umbraco Cloud projects.
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Latest Updates ( sorted recent to last )
IDENTIFIED
4 days ago - at 07/29/2026 12:33PM
We have identified the cause of the increased number of hanging automatic upgrades. An issue in our upgrade orchestration can cause an upgrade to become stuck without receiving a completion status. Affected upgrades do not fail, but their activity may continue running and the environment can report as busy for other operations.
As a short-term measure, our support team can cancel stuck upgrade activities to unblock affected environments. If your environment appears busy or an upgrade seems stuck, please reach out to support and we will resolve it for you.
A fix that handles these cases more gracefully is ready and is expected to be rolled out within the coming week. We will post a further update once it is deployed.
INVESTIGATING
4 days ago - at 07/29/2026 10:55AM
Some customers may experience hanging upgrades on their Umbraco Cloud projects.
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