Outage in Umbraco Cloud

Intermittent Availability Issues on Umbraco Cloud and Cloud Portal

Resolved Major
November 18, 2025 - Started about 2 months ago - Lasted about 9 hours
Official incident page

Incident Report

We are currently investigating an issue where some Umbraco Cloud sites and certain areas of the Cloud Portal may be intermittently inaccessible, with reports of slow loading, timeouts, or temporary failures. Teams are monitoring platform behaviour across regions and reviewing service health to identify the cause and stabilise performance. Further updates will be provided once we have more clarity on scope and resolution.
Components affected
Umbraco Cloud Website Hosting Umbraco Cloud Umbraco Cloud Umbraco Services

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/18/2025 09:40PM

This incident has been resolved.

MONITORING about 2 months ago - at 11/18/2025 06:41PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 11/18/2025 12:15PM

We are currently investigating an issue where some Umbraco Cloud sites and certain areas of the Cloud Portal may be intermittently inaccessible, with reports of slow loading, timeouts, or temporary failures. Teams are monitoring platform behaviour across regions and reviewing service health to identify the cause and stabilise performance. Further updates will be provided once we have more clarity on scope and resolution.

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