Outage in Umbraco Cloud

Umbraco Support Unavailable

Resolved Minor
October 20, 2025 - Started 3 months ago - Lasted about 23 hours
Official incident page

Incident Report

The Umbraco Support service is currently experiencing issues with our service provider, InterCom. They have an on-going incident. More details here: https://www.intercomstatus.com/us-hosting

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/21/2025 06:53AM

This incident has been resolved.

MONITORING 3 months ago - at 10/20/2025 12:12PM

Intercom is back up and running, though the service may still be slightly slower than usual.

IDENTIFIED 3 months ago - at 10/20/2025 07:51AM

The Umbraco Support service is currently experiencing issues with our service provider, InterCom.
They have an on-going incident. More details here:
https://www.intercomstatus.com/us-hosting

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Umbraco ID Disruption - 3 months ago
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