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Outage in UMD Engineering IT

Unexpected Downtime for Prairielearn

Resolved Minor
August 21, 2025 - Started 6 months ago - Lasted 10 minutes
Official incident page

Incident Report

The upgrade tasks are taking longer than anticipated. Our dev instance took only a few seconds to upgrade, but the additional data in the production database is taking much longer. The server will be back online once the data upgrade tasks have completed.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 08/21/2025 02:33PM

This incident has been resolved.

IDENTIFIED 6 months ago - at 08/21/2025 02:33PM

The upgrade is complete.

IDENTIFIED 6 months ago - at 08/21/2025 02:32PM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 months ago - at 08/21/2025 02:23PM

The upgrade tasks are taking longer than anticipated. Our dev instance took only a few seconds to upgrade, but the additional data in the production database is taking much longer. The server will be back online once the data upgrade tasks have completed.

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