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Outage in UMD Engineering IT

Intermittent issues with University APIs are causing check in failures

Resolved Minor
September 28, 2026 - Started 9 days ago - Lasted about 3 hours
Official incident page

Incident Report

Intermittent issues with the University ID Card web service API are causing check in failures at Pinpoint kiosks. The team is aware of the issue and are working with the Division of IT to identify the root cause of the problem.

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 09/28/2026 11:20PM

We have applied temporary mitigations to address the problem while we work with DIT on a permanent solution.

IDENTIFIED 9 days ago - at 09/28/2026 08:45PM

Intermittent issues with the University ID Card web service API are causing check in failures at Pinpoint kiosks. The team is aware of the issue and are working with the Division of IT to identify the root cause of the problem.

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