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Outage in Unbounce

Leads Processing Delayed, Unavailable In-App

Resolved Minor
January 18, 2023 - Started about 3 years ago - Lasted 29 minutes
Official incident page

Incident Report

We are currently investigating an issue affecting leads processing in Unbounce. Customers will not be able to view or export their leads in-app and leads processing is not working, resulting in integrations not working in real time. No data has been lost and we expect leads and integrations to catch up once we're able to find and implement a solution. Thank you for your patience while we work on finding a solution to this issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 01/18/2023 08:46PM

Leads processing has now fully caught up and the app is functioning as per normal. Thank you for your patience while we work on finding a solution to this issue.

MONITORING about 3 years ago - at 01/18/2023 08:32PM

We've implemented a fix for this issue and the leads table should now be functioning in-app as per normal. Lead processing (including integrations) should be caught up in approximately 1-hour, if not sooner.

Thank you for your patience while we investigated this issue.

INVESTIGATING about 3 years ago - at 01/18/2023 08:20PM

We are currently investigating an issue affecting leads processing in Unbounce.

Customers will not be able to view or export their leads in-app and leads processing is not working, resulting in integrations not working in real time.

No data has been lost and we expect leads and integrations to catch up once we're able to find and implement a solution.

Thank you for your patience while we work on finding a solution to this issue.

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