Outage in Unbounce

Changing configurations for live popups and sticky bars is working intermittently

Resolved Minor
November 02, 2023 - Started about 1 year ago - Lasted 1 day
Official incident page

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Outage Details

When users change a popup/sticky bar configuration (targeting rules, frequency, etc.) or create a new popup/sticky bar, those changes might not become live, even after republishing. This is due to our infrastructure provider Cloudflare's outage: https://www.cloudflarestatus.com/.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/03/2023 06:06PM

Cloudflare's API has been restored and all related Unbounce functionality is now working as per normal. Thank you for your patience while this issue was resolved.

MONITORING about 1 year ago - at 11/02/2023 06:58PM

The domains that already failed will be gradually retried over the next few hours.

MONITORING about 1 year ago - at 11/02/2023 06:57PM

Our developers have applied a fix for the domain issue. Domains can be added regardless of the Cloudflare status.

IDENTIFIED about 1 year ago - at 11/02/2023 06:25PM

The domains that are failing to be added are retried automatically and will succeed once Cloudflare is available. Since Cloudflare is seeing an improvement, some failed domains have now succeeded.

IDENTIFIED about 1 year ago - at 11/02/2023 06:06PM

The Cloudflare outage also affects new domain creation. New domains cannot currently be added to Unbounce.

IDENTIFIED about 1 year ago - at 11/02/2023 05:32PM

When users change a popup/sticky bar configuration (targeting rules, frequency, etc.) or create a new popup/sticky bar, those changes might not become live, even after republishing. This is due to our infrastructure provider Cloudflare's outage: https://www.cloudflarestatus.com/.

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