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Outage in Unbounce

Click Conversions Not Being Captured

Resolved Major
February 13, 2026 - Started about 24 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Earlier today, Unbounce experienced an issue where link click conversions were not being captured as expected between 9:02 AM and 2:19 PM PST. Our team has identified the root cause and implemented a fix. Conversion tracking for link clicks is now functioning normally, and we are actively monitoring to ensure continued stability. Conversions that occurred during the impacted window may not have been recorded. We are currently investigating whether these conversions can be recovered retroactively and will provide further updates as soon as more information is available. We apologize for the disruption and appreciate your patience. Subscribe to this status page to receive notifications on updates as they are made available.

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Latest Updates ( sorted recent to last )
RESOLVED about 23 hours ago - at 02/13/2026 11:34PM

This incident has been resolved. Conversion tracking on link clicks are now functioning normally.

We are currently working on restoring the clicks conversions that may have been affected during the incident window. We will provide further communication if any additional action is required.

Thank you for your patience while we worked through this issue.

MONITORING about 24 hours ago - at 02/13/2026 10:40PM

Earlier today, Unbounce experienced an issue where link click conversions were not being captured as expected between 9:02 AM and 2:19 PM PST.

Our team has identified the root cause and implemented a fix. Conversion tracking for link clicks is now functioning normally, and we are actively monitoring to ensure continued stability.

Conversions that occurred during the impacted window may not have been recorded. We are currently investigating whether these conversions can be recovered retroactively and will provide further updates as soon as more information is available.

We apologize for the disruption and appreciate your patience. Subscribe to this status page to receive notifications on updates as they are made available.

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