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Outage in Unit

Check presentment and check origination - connectivity issue with the Federal Reserve (Connect Direct)

Resolved Minor
October 27, 2026 - Started 19 days ago - Lasted about 8 hours
Official incident page

Incident Report

Summary AI Generated

Unit experienced a connectivity issue with the Federal Reserve (Connect Direct) that disrupted both incoming check presentment and outbound check origination for approximately 8 hours. All other payment types remained unaffected during the incident. The issue was identified and fully resolved by midnight UTC on October 28, 2026.

We are investigating an issue affecting incoming check presentment and outbound check origination with the Federal Reserve. Other payment types are operating normally unless we post a separate update.
Components affected
Unit Payments

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Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 10/28/2026 12:05AM

This incident has been resolved.

IDENTIFIED 19 days ago - at 10/27/2026 03:58PM

We have identified a connectivity issue between Unit and the FRB for check receiving and check origination.

INVESTIGATING 19 days ago - at 10/27/2026 03:56PM

We are investigating an issue affecting incoming check presentment and outbound check origination with the Federal Reserve. Other payment types are operating normally unless we post a separate update.

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