Outage in Unity
Multiplay and Matchmaker Service Degradation
Resolved MajorIncident Report
Summary AI Generated
Unity's Multiplay Game Server Hosting and Matchmaker services experienced a 7-hour major outage that prevented new server allocations and disrupted QoS services. The incident was complicated by issues with the recovery process itself, causing additional service interruptions and instability during restoration efforts. Service stability was eventually confirmed after multiple recovery attempts throughout the day.
We are aware of and are in the process of investigating an issue affecting the Multiplay Game Server Hosting and Matchmaker services. The issues is affecting new allocations to the service, as well as the QoS services that support Multiplay and Matchmaker.
We will update this post as and when we have made progress in restoring service.
Note that this is a secondary incident to one that was posted earlier in the day.
We will update this post as and when we have made progress in restoring service.
Note that this is a secondary incident to one that was posted earlier in the day.
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Latest Updates ( sorted recent to last )
4 days ago - at 03/17/2026 05:14PM
We've confirmed stability for the Multiplay Game Server Hosting and Matchmaker services. We will continue to monitor our services.
4 days ago - at 03/17/2026 04:24PM
We have seen a recovery to stability for the Multiplay Game Server Hosting and Matchmaker services.
We will continue to monitor our services and investigate the underlying issue.
4 days ago - at 03/17/2026 02:56PM
While we are seeing periods of recovery, we are encountering issues with our recovery process which is leading to service interruption and instability.
Our Engineering team continues to investigate and are working to alleviate the issue affecting our recovery process.
4 days ago - at 03/17/2026 01:44PM
We are aware of and are in the process of investigating an issue affecting the Multiplay Game Server Hosting and Matchmaker services. The issues is affecting new allocations to the service, as well as the QoS services that support Multiplay and Matchmaker.
We will update this post as and when we have made progress in restoring service.
Note that this is a secondary incident to one that was posted earlier in the day.
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