Outage in Unity
Authentication Incident Server Error 500
Resolved MinorIncident Report
Summary AI Generated
Unity's authentication service experienced server error 500 issues that prevented some players from logging in and caused player names to not display properly on leaderboards and friends lists. While the core authentication service was restored partway through the incident, player name retrieval remained broken until affected services were reset. The service was fully restored after 11.9 hours with continued monitoring to ensure complete recovery.
We have received multiple reports regarding certain players hitting server error 500. The error is affecting player login and the display of player names on Leaderboards.
We are currently investigating this issue and will report back shortly.
We are currently investigating this issue and will report back shortly.
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Latest Updates ( sorted recent to last )
24 days ago - at 03/20/2026 04:31AM
Service has been restored. After resetting affected services, we have confirmed that player name retrieval is functioning normally. We are now in a monitoring phase to ensure a full recovery.
24 days ago - at 03/20/2026 02:57AM
The authentication service is working, but retrieving and updating PlayerNames is not. This will affect Friends and Leaderboards.
We continue our investigation and will report back with our findings.
24 days ago - at 03/20/2026 02:32AM
We have received multiple reports regarding certain players hitting server error 500. The error is affecting player login and the display of player names on Leaderboards.
We are currently investigating this issue and will report back shortly.
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