Outage in Unity
Order fulfillment outage on Commerce platform
Resolved MajorIncident Report
Summary AI Generated
Unity's Commerce platform experienced a 7.2-hour outage where customer orders could not be fulfilled for purchases and cancellations due to a partner system being down. The engineering team identified and fixed the root cause, then reprocessed all pending events to restore normal order fulfillment functionality.
We are currently investigating issues related to orders not being fulfilled that customers are placing for purchases and cancellation as one of partner systems is down. Our engineering team is actively triaging the situation, and we will provide an update as soon as we have more information.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
4 days ago - at 05/11/2026 04:41PM
Root cause was found and fixed all pending events were reprocessed
4 days ago - at 05/11/2026 09:37AM
We are currently investigating issues related to orders not being fulfilled that customers are placing for purchases and cancellation as one of partner systems is down. Our engineering team is actively triaging the situation, and we will provide an update as soon as we have more information.
Latest Unity outages
Build Automation – Degraded Performance (Europe Region) - about 14 hours ago
Automation Creation and Pipeline Triggering Unavailable - 11 days ago
Identified issue affecting Friends, Lobby, Leaderboards - 15 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
