Outage in Unity
Cloud Save service calls are timing out
Resolved MajorIncident Report
Summary AI Generated
Unity's Cloud Save service experienced a 2.5-hour major outage causing read and write operations to time out, with cascading impact on Cloud Code modules that depend on Cloud Save. The root cause was traced to an issue with the underlying persistence layer. Services were restored and monitored until fully recovered.
We are currently investigating an issue with Cloud Save that is impacting read and write functionality. This will also impact down stream users of Cloud Code where they are using Cloud Save in their modules. Our engineering team is actively triaging the situation, and we will provide an update as soon as we have more information.
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Latest Updates ( sorted recent to last )
11 days ago - at 07/06/2026 08:35PM
Services are returning. We continue to monitor the service while services comes back online.
11 days ago - at 07/06/2026 08:24PM
Our team is investigating an issue with the underlying persistence layer for Cloud Save. We will provide more information shortly.
12 days ago - at 07/06/2026 06:57PM
We are currently investigating an issue with Cloud Save that is impacting read and write functionality. This will also impact down stream users of Cloud Code where they are using Cloud Save in their modules. Our engineering team is actively triaging the situation, and we will provide an update as soon as we have more information.
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