Outage in Universign

Identified major outage

Resolved Major
November 18, 2025 - Started 5 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are facing a major outage. The problem is identified and we are working on a fix right now.
Components affected
Universign Signature Page Universign Signature management API Universign Timestamp API Universign Seal API Universign Web Application

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 11/18/2025 02:03PM

This incident has been resolved.

We deeply apologize for the inconvenience.

MONITORING 4 days ago - at 11/18/2025 12:12PM

We are continuing to monitor for any further issues.

MONITORING 4 days ago - at 11/18/2025 12:11PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 11/18/2025 12:00PM

We are facing a major outage.

The problem is identified and we are working on a fix right now.

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