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Outage in University of Bristol

MyERP - Performance Isssues

Resolved Major
March 05, 2026 - Started about 2 months ago - Lasted 8 days

Incident Report

We are aware of MyERP slow performance and few other issues after the cloud migration.
The issues are being investigated.

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Latest Updates ( sorted recent to last )
about 2 months ago - at 03/05/2026 09:24AM

We are aware of MyERP slow performance and few other issues after the cloud migration.
The issues are being investigated.

about 2 months ago - at 03/06/2026 08:14AM

We're aware of ongoing performance issues with ERP following the cloud migration's completion.

Because of this, access has been temporarily restricted to critical business areas (HR, Payroll, Finance Operations, and IPP work).

If you are part of these core areas, you would have received communication.

More updates/information can also be found here: https://uob.sharepoint.com/:u:/r/sites/myerp/SitePages/Known-issues.aspx?csf=1&web=1&e=q4dXnt

We continue to work to resolve these issues.

about 2 months ago - at 03/06/2026 04:40PM

Due to ongoing issues, ERP access has been restricted further over the weekend for the 3rd party to perform repairs

More information on this can be found here:

https://uob.sharepoint.com/sites/myerp/SitePages/Known-issues.aspx?csf=1&web=1&e=q4dXnt&CID=79389588-b3ff-4893-b163-ced9e79230d8

about 1 month ago - at 03/09/2026 08:17AM

There continue to be ongoing performance issues with ERP.

Access continues to be temporarily restricted to critical business areas (HR, Payroll, Finance Operations, and IPP work).

Wider access will be re‑enabled once we are confident that performance has improved sufficiently

More updates/information can also be found here: https://uob.sharepoint.com/:u:/r/sites/myerp/SitePages/Known-issues.aspx?csf=1&web=1&e=q4dXnt

We continue to work to resolve these issues.

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