Outage in University of Bristol
Copilot 'turned off'
Minor
October 09, 2026 - Started about 23 hours ago
Incident Report
We have seen reports of Copilot being 'turned off for your organisation'.
Further investigation has identified that this is an issue caused by Microsoft and not something UoB have had any control over.
There are some other methods that MAY work for accessing Copilot including using the browser version at https://copilot.cloud.microsoft/ or launching using the Copilot chat icon in the top right hand corner of your browser.
You may also be able to launch from within Teams using the Copilot option that is available at the top of the left-hand Chat menu
Further investigation has identified that this is an issue caused by Microsoft and not something UoB have had any control over.
There are some other methods that MAY work for accessing Copilot including using the browser version at https://copilot.cloud.microsoft/ or launching using the Copilot chat icon in the top right hand corner of your browser.
You may also be able to launch from within Teams using the Copilot option that is available at the top of the left-hand Chat menu
Components affected
University of Bristol Other servicesTrusted by 1,000+ teams
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about 24 hours ago - at 10/09/2026 10:03AM
We have seen reports of Copilot being 'turned off for your organisation'.
Further investigation has identified that this is an issue caused by Microsoft and not something UoB have had any control over.
There are some other methods that MAY work for accessing Copilot including using the browser version at https://copilot.cloud.microsoft/ or launching using the Copilot chat icon in the top right hand corner of your browser.
You may also be able to launch from within Teams using the Copilot option that is available at the top of the left-hand Chat menu
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