Outage in University of Colorado Boulder

Broken Links After 2.6.2 Update

Resolved Minor
September 12, 2017 - Started about 8 years ago
Official incident page

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Outage Details

We are seeing an increase in reports of broken links after the 2.6.2 release. The broken links can be fixed by re-saving nodes or blocks or clearing a site's database cache. We are reverting the 2.6.2 changes in an attempt to resolve the issue, but are still investigating the root cause of this problem.
Latest Updates ( sorted recent to last )
RESOLVED about 8 years ago - at 09/14/2017 03:37AM

We believe this issue has been resolved. If you are seeing broken links or missing images on your site, please report this to websupport@colorado.edu.

MONITORING about 8 years ago - at 09/13/2017 09:27PM

We have deployed a fix for the broken link and image issue and are continuing to monitor the platform to verify all is resolved.

INVESTIGATING about 8 years ago - at 09/13/2017 12:24AM

We are seeing an increase in reports of broken links after the 2.6.2 release. The broken links can be fixed by re-saving nodes or blocks or clearing a site's database cache. We are reverting the 2.6.2 changes in an attempt to resolve the issue, but are still investigating the root cause of this problem.

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