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Outage in University of San Francisco

USF Email Outage

Resolved Major
August 14, 2026 - Started 14 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 08/14/2026 05:52PM

This incident has been resolved.

IDENTIFIED 14 days ago - at 08/14/2026 05:27PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 14 days ago - at 08/14/2026 04:28PM

We're currently experiencing an email delivery issue caused by a DNS problem at our email security vendor. This is affecting email to/from usfca.edu addresses, including messages between USF accounts.

What this means for you:

- You may not receive email from outside USF right now
- USF-to-USF email may also be delayed or not go through
- Sending email to non-USF addresses may also be affected
- Confidential/secure email features may not work
- We're in touch with the vendor and working on restoration. We'll post updates here as we know more. Thanks for your patience

INVESTIGATING 14 days ago - at 08/14/2026 04:23PM

We're currently experiencing an email delivery issue caused by a DNS problem at our email security vendor. This is affecting email to/from usfca.edu addresses, including messages between USF accounts.

What this means for you:

- You may not receive email from outside USF right now
- USF-to-USF email may also be delayed or not go through
- Sending email to non-USF addresses may also be affected
- Confidential/secure email features may not work
- We're in touch with the vendor and working on restoration. We'll post updates here as we know more. Thanks for your patience

INVESTIGATING 14 days ago - at 08/14/2026 03:47PM

We are currently investigating this issue.

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