Outage in University of South Australia
Okta Multi-Factor Authentication for off-campus users
Resolved MinorIncident Report
Currently Okta is accepting push notifications to verify users identity but failing to send users through to UniSA systems.
Users with a currently open session or on campus are not affected.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/04/2025 10:57PM
This incident has been resolved.
MONITORING
11 months ago - at 06/04/2025 05:50AM
Okta have made a change which has restored MFA functionality. Currently testing and monitoring.
INVESTIGATING
11 months ago - at 06/04/2025 02:43AM
To clarify this issue is affecting users:
- off-campus
- without an existing session
- on campus wi-fi
Users on campus via wired networks are not affected
INVESTIGATING
11 months ago - at 06/04/2025 01:48AM
Errors have been supplied to Okta and they are investigating from their end.
INVESTIGATING
11 months ago - at 06/04/2025 12:10AM
We are continuing to investigate this issue.
INVESTIGATING
11 months ago - at 06/04/2025 12:00AM
Currently Okta is accepting push notifications to verify users identity but failing to send users through to UniSA systems.
Users with a currently open session or on campus are not affected.
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