Outage in University of Utah IT Services
Classic Outlook login issues
Resolved Minor
March 20, 2026 - Started 30 days ago
- Lasted 4 days
Incident Report
From the UMail Team: Microsoft outage related to Classic Outlook
"Users may be unable to use Microsoft Outlook Classic while the Microsoft Teams Meeting Add-in is enabled."
Current work around from Microsoft is to have users use New Outlook or OWA.
"Users may be unable to use Microsoft Outlook Classic while the Microsoft Teams Meeting Add-in is enabled."
Current work around from Microsoft is to have users use New Outlook or OWA.
Components affected
University of Utah IT Services UMailTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 1 month ago - at 03/18/2026 05:27PM
From the UMail Team: Microsoft outage related to Classic Outlook
"Users may be unable to use Microsoft Outlook Classic while the Microsoft Teams Meeting Add-in is enabled."
Current work around from Microsoft is to have users use New Outlook or OWA.
about 1 month ago - at 03/19/2026 06:51PM
Microsoft is working to resolve an issue affecting Outlook Classic desktop client users, which may result in unsuccessful sign-in attempts. As a workaround until Microsoft resolves the issue, the UMail team recommends that affected users access UMail through the web version of Outlook.
30 days ago - at 03/20/2026 05:05PM
The next update will be provided on Monday, March 23.
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