Outage in Unloc

API down

Resolved Major

November 18, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

Incident Report

An ongoing issue with Cloudflare causes the Unloc API to be unable. This also impacts the Unloc Control Center. It also affects usage of some types of mobile keys in the Unloc app.

Components affected

Unloc Doorbell Web Service Unloc Control Center Unloc for iOS Unloc for Android Unloc APIs

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/18/2025 04:41PM

The incident has been resolved.

MONITORING 3 months ago - at 11/18/2025 01:18PM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 11/18/2025 01:18PM

An ongoing issue with Cloudflare causes the Unloc API to be unable. This also impacts the Unloc Control Center. It also affects usage of some types of mobile keys in the Unloc app.

Latest Unloc outages

Google Cloud global outage - 8 months ago

We are experiencing problems with our solutions - about 4 years ago

Some Salto-locks are experiencing problems - over 4 years ago

System outage - over 4 years ago

Futurehome not currently functional - almost 5 years ago

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