Outage in Unloc

API down

Resolved Major
November 18, 2025 - Started 3 days ago - Lasted about 4 hours
Official incident page

Incident Report

An ongoing issue with Cloudflare causes the Unloc API to be unable. This also impacts the Unloc Control Center. It also affects usage of some types of mobile keys in the Unloc app.
Components affected
Unloc Doorbell Web Service Unloc Control Center Unloc for iOS Unloc for Android Unloc APIs

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/18/2025 04:41PM

The incident has been resolved.

MONITORING 3 days ago - at 11/18/2025 01:18PM

We are continuing to monitor for any further issues.

MONITORING 3 days ago - at 11/18/2025 01:18PM

An ongoing issue with Cloudflare causes the Unloc API to be unable. This also impacts the Unloc Control Center. It also affects usage of some types of mobile keys in the Unloc app.

Latest Unloc outages

Google Cloud global outage - 5 months ago
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Some Salto-locks are experiencing problems - over 4 years ago
System outage - over 4 years ago
Futurehome not currently functional - over 4 years ago

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