Outage in UNLV
Workday Dynamic Prompt Values not working as expected
Resolved MinorIncident Report
Workday Worksheets are not working as expected when using Dynamic Prompt Values. Users may encounter an "Internal Server Error" when running or adding Composite or Matrix reports. A workaround is in place for Workday Worksheets by using dynamic date prompt values to refresh data from Composite or Matrix reports:
- Switch affected reports from a dynamic date prompt to a static (non-dynamic) date selection (i.e., choose today’s date instead of “Today” or “Current Moment”)
- This allows reports to run successfully until the fix is deployed.
- Workday is working on a resolution and plans to release a fix on December 5, 2025.
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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 12/04/2025 01:38AM
This incident has been resolved.
MONITORING
about 1 month ago - at 12/03/2025 12:39AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 11/25/2025 01:48AM
Workday Worksheets are not working as expected when using Dynamic Prompt Values. Users may encounter an "Internal Server Error" when running or adding Composite or Matrix reports. A workaround is in place for Workday Worksheets by using dynamic date prompt values to refresh data from Composite or Matrix reports:
- Switch affected reports from a dynamic date prompt to a static (non-dynamic) date selection (i.e., choose today’s date instead of “Today” or “Current Moment”)
- This allows reports to run successfully until the fix is deployed.
- Workday is working on a resolution and plans to release a fix on December 5, 2025.
--
UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
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