Outage in UNLV
UNLV TeamDynamix Ticketing System Experiencing Performance Issues
Resolved MajorIncident Report
The UNLV TDX ticketing system is currently experiencing performance issues and may not be functioning as expected. Work requests, inquiries, and emails submitted to UNLV IT or Business Affairs utilizing the TeamDynamix (TDX) platform may be delayed, inaccessible, or unable to process properly during this incident.
The UNLV IT Help Desk remains open and available to assist. Work requests can still be submitted by phone at 702-895-0777, or in person at the following locations:
- Student Union (SU) 231
- Carol Harter Classroom Building (CHB) B113
We appreciate your patience as our teams work to restore full functionality to TDX.
--
UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
#mi-tdx
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 11/10/2025 11:05PM
This incident has been resolved.
MONITORING
6 months ago - at 11/10/2025 09:42PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
6 months ago - at 11/10/2025 03:17PM
The UNLV TDX ticketing system is currently experiencing performance issues and may not be functioning as expected. Work requests, inquiries, and emails submitted to UNLV IT or Business Affairs utilizing the TeamDynamix (TDX) platform may be delayed, inaccessible, or unable to process properly during this incident.
The UNLV IT Help Desk remains open and available to assist. Work requests can still be submitted by phone at 702-895-0777, or in person at the following locations:
- Student Union (SU) 231
- Carol Harter Classroom Building (CHB) B113
We appreciate your patience as our teams work to restore full functionality to TDX.
--
UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
#mi-tdx
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