Outage in UNLV
UNLV IT Ticketing System not performing as expected
Resolved MajorIncident Report
The UNLV IT Ticketing System is not performing as expected. Work requests, inquiries and emails sent over to the UNLV Office of Information Technology may be delayed or inaccessible for the duration of this incident.
The UNLV IT Help Desk remains open to accept work requests via phone support (702-895-0777) and to provide assistance in person at both the SU 231 and CHB B113 help desk locations.
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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
#mi-tdx
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 11/06/2025 08:57PM
This incident has been resolved.
MONITORING
6 months ago - at 11/06/2025 07:06PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
6 months ago - at 11/06/2025 06:51PM
The UNLV IT Ticketing System is not performing as expected. Work requests, inquiries and emails sent over to the UNLV Office of Information Technology may be delayed or inaccessible for the duration of this incident.
The UNLV IT Help Desk remains open to accept work requests via phone support (702-895-0777) and to provide assistance in person at both the SU 231 and CHB B113 help desk locations.
--
UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
#mi-tdx
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