Outage in UNLV
Various UNLV Services (Webcampus, Zoom, Panopto) not performing as expected
Resolved MajorIncident Report
Various UNLV services such as WebCampus, Zoom and Panopto are not performing as expected due to an Amazon Web Services (AWS) outage. These services may be unavailable or degraded for the duration of this incident.
Users may check the status of this AWS outage via https://health.aws.amazon.com/health/status and https://status.instructure.com/
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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
#mi_aws
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/21/2025 05:54PM
This incident has been resolved.
MONITORING
6 months ago - at 10/20/2025 11:20PM
A fix has been implemented for the AWS outage and all of our impacted services should now be working as expected. We are continuing to monitor the results of this incident.
IDENTIFIED
6 months ago - at 10/20/2025 09:26PM
Zoom and Panopto services are back up, however the Canvas integration for these services are still unavailable. WebCampus remains down.
IDENTIFIED
6 months ago - at 10/20/2025 04:53PM
Qualtrics also experiencing issues due to the AWS outage - https://status.qualtrics.com
IDENTIFIED
6 months ago - at 10/20/2025 03:32PM
Respondus Monitor is also unavailable due to the AWS outage - https://status.respondus.com/incidents/fhcsfbgs19h7
IDENTIFIED
6 months ago - at 10/20/2025 02:43PM
WileyPlus (wileyplus.com) is also unavailable due to the AWS outage - https://status.wileyplus.com/
IDENTIFIED
6 months ago - at 10/20/2025 02:37PM
Various UNLV services such as WebCampus, Zoom and Panopto are not performing as expected due to an Amazon Web Services (AWS) outage. These services may be unavailable or degraded for the duration of this incident.
Users may check the status of this AWS outage via https://health.aws.amazon.com/health/status and https://status.instructure.com/
--
UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
#mi_aws
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