Outage in UNLV

LastPass not performing as expected

Resolved Major

August 04, 2025 - Started 9 months ago - Lasted 7 days
Official incident page

Incident Report

LastPass, www.lastpass.com, has been decommissioned as UNLV's official password manager. Users may experience issues logging into their LastPass account due to a "deactivated" error at this time. We are looking into restoring free access to LastPass to allow user recovery of their credentials. -- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777 #mi_lastpass

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 08/11/2025 05:07PM

This incident has been resolved. If your LastPass account has been affected, an email will have been sent to your inbox with further instructions regarding your login and your account recovery.

IDENTIFIED 9 months ago - at 08/06/2025 04:00PM

In Progress: Users that can successfully log in do not need to take any further action. If you cannot login, please contact the IT Help Desk for assistance.

IDENTIFIED 9 months ago - at 08/04/2025 03:28PM

LastPass, www.lastpass.com, has been decommissioned as UNLV's official password manager. Users may experience issues logging into their LastPass account due to a "deactivated" error at this time. We are looking into restoring free access to LastPass to allow user recovery of their credentials.

--
UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_lastpass

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