Outage in UNLV

Gmail email classification not performing as expected

Resolved Minor

January 24, 2026 - Started 10 days ago - Lasted about 6 hours
Official incident page

Incident Report

Gmail email classification,https://mail.google.com, is not performing as expected. Users may experience: - Misclassification of emails in their inbox - Additional spam warnings - Receive the following banner for messages from known senders: “Be careful with this message. Gmail hasn't scanned this message for spam, unverified senders, or harmful software.” We encourage users to follow standard best practices when engaging with messages from unknown senders. -- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777 #mi-gmail-misclassification

Components affected

UNLV Gmail (Mail/Rebelmail)

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Latest Updates ( sorted recent to last )

RESOLVED 10 days ago - at 01/25/2026 02:45AM

This incident has been resolved.

IDENTIFIED 10 days ago - at 01/24/2026 08:28PM

Gmail email classification,https://mail.google.com, is not performing as expected.

Users may experience:
- Misclassification of emails in their inbox
- Additional spam warnings
- Receive the following banner for messages from known senders:
“Be careful with this message. Gmail hasn't scanned this message for spam, unverified senders, or harmful software.”

We encourage users to follow standard best practices when engaging with messages from unknown senders.

--
UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi-gmail-misclassification

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