Outage in UNLV
UNLV IT Ticketing System not performing as expected
Resolved MajorIncident Report
The UNLV IT Ticketing System is not performing as expected. UNLV technicians will be unable to both create/escalate tickets and access previously created tickets at this time.
UNLV IT services otherwise remain open and available.
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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
#mi-teamdynamix
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 09/09/2026 06:54PM
This incident has been resolved.
MONITORING
15 days ago - at 09/09/2026 03:33PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
15 days ago - at 09/09/2026 03:25PM
The UNLV IT Ticketing System is not performing as expected. UNLV technicians will be unable to both create/escalate tickets and access previously created tickets at this time.
UNLV IT services otherwise remain open and available.
--
UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
#mi-teamdynamix
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