Outage in UpCloud

Emergency maintenance - US-SJO1 Storage issue

Resolved Minor
November 09, 2024 - Started 4 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are investigating an issue with our Storage equipment in our US-SJO1 data centre.
Components affected
UpCloud US-SJO1: Storage Backends
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 11/10/2024 12:05AM

This incident has been resolved.

IDENTIFIED 4 days ago - at 11/09/2024 08:36PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 days ago - at 11/09/2024 08:35PM

We have identified the cause and are working on it. We will provide further updates soon.
If you have any questions don't hesitate to contact our support via email (support@upcloud.com or via live chat

INVESTIGATING 4 days ago - at 11/09/2024 05:17PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 11/09/2024 05:11PM

We are investigating an issue with our Storage equipment in our US-SJO1 data centre.

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