Outage in UpCloud

Issues with UpCloud API

Resolved Minor

November 21, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating reports of issues affecting the UpCloud API. Users may experience increased latency or intermittent failures when performing management actions, such as deploying, modifying, or deleting cloud resources. We sincerely apologise for the inconvenience and will share an update once we have more information.

Components affected

UpCloud API

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/21/2025 07:36AM

We can confirm that the issues affecting the UpCloud API are fully resolved and all management services are operating as expected.

If you continue to experience issues, please reach out to our Support team via our 24/7 Live Chat or email support@upcloud.com.

We sincerely apologise for any inconvenience caused by this incident and appreciate your kind patience and understanding.

MONITORING 3 months ago - at 11/21/2025 07:06AM

We are happy to report that the primary issue affecting the UpCloud API has been resolved and all management services are now functioning normally.

We will continue to monitor the situation closely and will post an update as soon as the issue is fully resolved.

We sincerely apologise for the disruption and appreciate your kind patience and understanding.

INVESTIGATING 3 months ago - at 11/21/2025 06:55AM

We are currently investigating reports of issues affecting the UpCloud API. Users may experience increased latency or intermittent failures when performing management actions, such as deploying, modifying, or deleting cloud resources.

We sincerely apologise for the inconvenience and will share an update once we have more information.

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