Outage in UpCloud

[SG-SIN1]: Managed Kubernetes Issue

Resolved Minor

May 12, 2026 - Started 2 days ago - Lasted about 10 hours
Official incident page

Incident Report

We are currently investigating an issue affecting the Managed Kubernetes Service in our SG-SIN1 region. Users may find that their clusters are stuck in a Pending state. Our team is currently investigating the issue to identify the root cause. We will provide additional updates as more information becomes available. We apologise for any inconvenience this may cause.

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 05/13/2026 12:39PM

This incident has been resolved.

MONITORING 2 days ago - at 05/13/2026 08:20AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 05/13/2026 06:11AM

We have identified the root cause of the issues affecting the Managed Kubernetes service in the SG-SIN1 region.

Our team is currently working on a resolution to address the issue.

We will provide further updates once the fix is applied.

INVESTIGATING 2 days ago - at 05/13/2026 03:26AM

We are currently investigating an issue affecting the Managed Kubernetes Service in our SG-SIN1 region.

Users may find that their clusters are stuck in a Pending state. Our team is currently investigating the issue to identify the root cause.

We will provide additional updates as more information becomes available. We apologise for any inconvenience this may cause.

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