Outage in UpCloud

[FI-HEL2]: File Storage Issues

Resolved Minor

September 28, 2026 - Started 4 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating a File Storage service backend issue that is affecting some File Storage services in our FI-HEL2 data center. We noticed some unwanted failovers for some File Storage NFS services and as a safety measure we are performing some more failovers to resolve and isolate the remaining issues and return the backend to its normal state. During these additional failovers for some of FI-HEL2 the File Storage NFS services can happen. We are sorry for the inconvenience.

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 09/28/2026 04:41PM

This incident has been resolved.

MONITORING 4 days ago - at 09/28/2026 03:34PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 days ago - at 09/28/2026 02:01PM

We are investigating a File Storage service backend issue that is affecting some File Storage services in our FI-HEL2 data center.

We noticed some unwanted failovers for some File Storage NFS services and as a safety measure we are performing some more failovers to resolve and isolate the remaining issues and return the backend to its normal state.

During these additional failovers for some of FI-HEL2 the File Storage NFS services can happen.

We are sorry for the inconvenience.

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