Outage in UpGuard

Port open risks may be slow to change

Resolved Minor

May 29, 2023 - Started over 2 years ago - Lasted about 2 months
Official incident page

Incident Report

We have identified an issue related to our port scanner, and are working on a solution. Currently this may cause some port open risks to be slow to change between open and closed. In the interim, while we build a solution, please use the rescan button to check if an open port is now closed. We expect to have a solution implemented later this week. This does not impact any other type of scan we perform (web, email, domain, etc) and these will continue to function normally.

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 07/23/2023 11:57PM

Port open risk scanning has now returned to normal.

IDENTIFIED over 2 years ago - at 05/29/2023 03:26AM

We have identified an issue related to our port scanner, and are working on a solution. Currently this may cause some port open risks to be slow to change between open and closed. In the interim, while we build a solution, please use the rescan button to check if an open port is now closed.

We expect to have a solution implemented later this week.

This does not impact any other type of scan we perform (web, email, domain, etc) and these will continue to function normally.

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