Outage in UpGuard
A database outage is causing the platform to be unavailable
Resolved MajorIncident Report
We are currently investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 09/23/2026 02:41AM
This incident is now resolved.
The database ran out of connections due to a lock being held as part of the fortnightly release. Changes to the release process are being implemented to remove the risk of this happening again.
MONITORING
16 days ago - at 09/23/2026 02:05AM
The database restart has successfully restored the platform. We are monitoring, and checking for a root cause.
IDENTIFIED
16 days ago - at 09/23/2026 02:00AM
We have restarted the database. We are continuing to investigate.
INVESTIGATING
16 days ago - at 09/23/2026 01:55AM
We are currently investigating.
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