Upstash Redis experienced intermittent connection issues in us-east-1, us-west-1, ap-southeast-2, and ap-south-1 regions due to unexpected load on their proxies, causing connection timeouts and elevated error rates for some clients. The team quickly identified the root cause and applied workarounds to relieve pressure on the affected proxies. The incident lasted 1.8 hours before all systems returned to normal operation.
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Earlier today, unexpected load on our proxies caused intermittent connection issues for Upstash Redis in the following regions:
us-east-1, us-west-1, ap-southeast-2, and ap-south-1.
During this period, some clients may have seen connection timeouts or elevated error rates when reaching their databases.
Our team identified the issue quickly and applied workarounds to relieve pressure on the affected proxies. Connection health has since been restored and we've been monitoring the regions to confirm everything is stable. All systems are now operating normally.
We appreciate your patience and apologize for any disruption this may have caused.
A fix has been implemented and we are monitoring.
The issue has been identified and a fix is being implemented.
We identified intermittent connection issues affecting some regions. Fix is being deployed. We'll update the list of affected regions shortly.
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