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Outage in Upstash

Upstash Redis – intermittent connection issues in some regions

Resolved Major
May 14, 2026 - Started 6 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Upstash Redis experienced intermittent connection issues in us-east-1, us-west-1, ap-southeast-2, and ap-south-1 regions due to unexpected load on their proxies, causing connection timeouts and elevated error rates for some clients. The team quickly identified the root cause and applied workarounds to relieve pressure on the affected proxies. The incident lasted 1.8 hours before all systems returned to normal operation.

We identified intermittent connection issues affecting some regions. Fix is being deployed. We'll update the list of affected regions shortly.

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 05/14/2026 05:31PM

Earlier today, unexpected load on our proxies caused intermittent connection issues for Upstash Redis in the following regions:
us-east-1, us-west-1, ap-southeast-2, and ap-south-1.

During this period, some clients may have seen connection timeouts or elevated error rates when reaching their databases.
Our team identified the issue quickly and applied workarounds to relieve pressure on the affected proxies. Connection health has since been restored and we've been monitoring the regions to confirm everything is stable. All systems are now operating normally.

We appreciate your patience and apologize for any disruption this may have caused.

MONITORING 6 days ago - at 05/14/2026 04:00PM

A fix has been implemented and we are monitoring.

IDENTIFIED 6 days ago - at 05/14/2026 03:49PM

The issue has been identified and a fix is being implemented.

MONITORING 6 days ago - at 05/14/2026 03:47PM

We identified intermittent connection issues affecting some regions. Fix is being deployed. We'll update the list of affected regions shortly.

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