Outage in Upsun

DNS failures across multiple regions

Resolved Minor

March 17, 2026 - Started about 1 month ago - Lasted about 10 hours
Official incident page

Incident Report

We have detected an increased rate of DNS failures from our monitoring which we're currently investigating. This issue affects multiple production sites as well as development environments. Access to your site may be affected. This outage does not affect Dedicated Enterprise Clusters. We will update you as soon as we have further information.

Components affected

Upsun USA-2 (East 2) (us-2.platform.sh) Upsun Europe (France 3) (fr-3.platform.sh) Upsun Europe (West 2) (eu-2.platform.sh) Upsun Europe (West 4) (eu-4.platform.sh) Upsun Europe (North 1) (eu-5.platform.sh) Upsun United Kingdom (uk-1.platform.sh) Upsun USA (East) (us.platform.sh) Upsun USA-3 (West 2) (us-3.platform.sh) Upsun USA-4 (East 1) (us-4.platform.sh) Upsun Europe (France 4) (fr-4.platform.sh) Upsun Europe (Germany) (de-2.platform.sh) Upsun Europe (West) (eu.platform.sh) Upsun Australia (au.platform.sh) Upsun Canada (ca-1.platform.sh)

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/17/2026 10:36PM

The DNS failures resolved earlier today, and have not reoccurred since then.

This incident is resolved.

MONITORING about 1 month ago - at 03/17/2026 01:58PM

We're still investigating the cause of this issue. We did not detect any more outages and the existing ones cleared.

INVESTIGATING about 1 month ago - at 03/17/2026 12:22PM

We have detected an increased rate of DNS failures from our monitoring which we're currently investigating.

This issue affects multiple production sites as well as development environments. Access to your site may be affected.

This outage does not affect Dedicated Enterprise Clusters.

We will update you as soon as we have further information.

Latest Upsun outages

Auth subsystems outage - 21 days ago

Partial Outage on de-2.platform.sh - about 1 month ago

Outage on DE-2 Region - about 1 month ago

Partial outage on uk-1.platform.sh - about 2 months ago

Partial Outage on eu.platform.sh and us.platform.sh - about 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook